Shipping & Delivery Policy
Swarajya International Ventures
This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered by Swarajya International Ventures. As an export-oriented supplier, we follow structured logistics processes to ensure timely and secure delivery of bulk construction materials.
By placing an order with us, you agree to the terms outlined below.
Order Processing Time
- Orders are processed only after confirmation and receipt of payment (as per agreed terms)
- Standard processing time: 3 to 10 business days, depending on product type and order size
- Bulk or customized orders may require additional production time
- Clients will be informed of estimated timelines at the time of order confirmation
Shipping Methods
We offer flexible shipping options based on client requirements and destination:
- Sea Freight (Full Container Load / Less than Container Load)
- Air Freight (for urgent or smaller shipments)
- Land Transport (for regional deliveries)
Shipping mode is finalized based on order volume, delivery urgency, and cost considerations.
Delivery Timelines
Delivery timelines vary depending on destination and shipping method.
Estimated Transit Times:
| Destination | Estimated Transit Time |
|---|---|
| Middle East | 7–20 days |
| Africa | 20–40 days |
| Europe | 20–35 days |
| Asia | 10–25 days |
These timelines are indicative and may vary due to external factors.
Incoterms & Responsibility
All shipments are governed by internationally recognized Incoterms agreed at the time of order.
Common Incoterms:
- EXW (Ex Works)
- FOB (Free On Board)
- CIF (Cost, Insurance & Freight)
Responsibility Transfer:
- Risk transfers to the buyer as per agreed Incoterms
- Once goods are handed over to the shipping carrier, liability shifts accordingly
Shipping Documentation
We provide complete documentation required for export and import processes, including:
- Commercial Invoice
- Packing List
- Bill of Lading / Airway Bill
- Certificate of Origin (if required)
- Any additional documents as agreed
Buyers are responsible for ensuring compliance with their country’s import regulations.
Customs Clearance & Duties
- Import duties, taxes, and clearance charges are the responsibility of the buyer unless otherwise agreed
- Swarajya International Ventures is not responsible for delays caused by customs authorities
- We recommend clients work with local clearing agents for smooth processing
Delivery Conditions
Delivery timelines are estimates and not guaranteed. Delays may occur due to:
- Port congestion
- Customs clearance delays
- Shipping line schedules
- Weather conditions or unforeseen events
We will make reasonable efforts to keep clients informed of any updates.
Packaging & Handling
- Products are packed using standard export packaging to ensure safe transit
- Special packaging requirements must be requested in advance and may incur additional costs
- Buyers are advised to handle materials as per recommended guidelines upon delivery
Inspection Upon Delivery
- Buyers must inspect goods immediately upon arrival
- Any damage, shortage, or discrepancy must be reported within 3 to 7 days
- Supporting evidence (photos/videos) must be provided for claims
Insurance
- Insurance coverage depends on the agreed Incoterms
- Under CIF terms, insurance is included as per standard conditions
- For other terms, buyers are advised to arrange their own insurance
Failed Delivery or Non-Acceptance
If goods are not accepted or cleared by the buyer:
- Any additional costs (storage, demurrage, return shipping) will be borne by the buyer
- No refund will be issued for abandoned or unclaimed shipments
Force Majeure
We are not liable for delays or failure in delivery due to circumstances beyond our control, including:
- Natural disasters
- Government restrictions
- Supply chain disruptions
- War or global events
Policy Updates
Swarajya International Ventures reserves the right to update this Shipping & Delivery Policy at any time. Changes will be reflected on this page.
Contact
For shipping-related queries, order tracking, or documentation support, please contact us through our official communication channels.
Important Note
This policy applies to B2B export transactions and bulk orders. Specific terms may vary based on contractual agreements, quotations, and Incoterms. Clients are encouraged to review all commercial documents carefully before confirming orders.